Privacy Policy
HIPAA Compliance

Effective Date: January 1, 2025
Care Star EMS is committed to protecting your privacy and complying with HIPAA regulations to safeguard your personal health information (PHI).

Information We Collect:

â— Name, contact details, and medical transport request details.
â— Health-related information required for transportation services.


How We Use Your Information:

â— To schedule and provide non-emergency medical transportation.
â— To communicate with you regarding your transport needs.
â— To comply with legal and regulatory requirements.

How We Protect Your Information:
â— HIPAA-compliant security measures to protect PHI.
â— Restricted access to authorized personnel only.
â— Secure data encryption and storage.


Your Rights:

â— Access, update, or request deletion of your information.
â— Request a copy of your records.
â— File a complaint if you believe your privacy has been violated.


We do not sell or share your personal information. By submitting your request, you consent to the collection and use of your information as outlined.
For any privacy concerns, contact us at 470-854-8879 Brandon Brown.